Helix Mattress Customer Service Phone: 6 Models Reviewed


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If you’ve ever spent time looking up mattresses online, then you’re aware that finding a bed-in-a-box isn’t always easy. To begin with, there are tens of thousands of companies competing for interest (give the benefit or leave it). And there are so many claims, that making a decision on which mattress is most suitable is a challenge. Helix Mattress Customer Service Phone

In order to narrow down your options, choose a mattress online that has an excellent reputation for quality and then browse through their models to see if any of them are a suitable fit. Helix is a great place to begin. This reputable mattress manufacturer offers a choice of types that are designed to appeal to a broad range of sleepers. With this Helix mattress array, there’s a good chance you’ll find the right mattress for you!

What Helix mattress would be the most suitable option for you? To discover the answer, read on for our complete Helix review of the mattress!

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Helix Mattress Review Overview


Helix became famous because it was one of first mattress firms to offer customizable mattresses. This included mattresses that have two different designs on each side to accommodate people with different preference for sleep. Although the company has recently reduced its custom products, it is still determined to offer a broad range of sleepers.

Helix now has six hybrid mattresses available in its range each one with a unique quality of plushness and hardness. This is a list of the people who are most likely to get a good night’s sleep on one of these beds (and who might not).

Who Might Like the Helix Mattresses?

  • Those who sleep hot and require an airy mattress
  • people who require a vast variety of choices to select from

Who Might Not Like the Helix Mattresses?

  • If you’re looking for an alternative mattress that’s not a hybrid
  • Individuals who do not require or desire coil support

 

Which Helix Mattress Should You Get?


The six Helix models that comprise the main range cover a wide range of firmnesses. This gives the user with a variety of choices for finding the ideal size. (You can change any of these models into the LUXE version as well. Helix also has an extra-firm mattress specifically designed for heavier people, Helix PLUS. Helix PLUS.) This is a brief overview of how the major models stack up in terms of suitability for various sleeping position.

 

Helix Mattress Video Review


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Helix Mattress Firmness and Feel


You may have noticed that stiffness was already mentioned in this roundup. This is because one of the most important aspects to think about when shopping for the best mattress is its firmness (and the way that firmness impacts comfort). These aspects will reveal a lot about a mattress’s suitableness for your sleep position (s). Let’s take a closer look at the comfort and firmness in the Helix mattress range.

What Is the Firmness of Helix Mattresses?

The Helix mattresses come in a wide range of options, with the most soft being moderately soft, and the firmest being fairly firm. Its Helix Sunset is on the lower end of the scale We evaluated it with a score of 5.5 out of 10 in the scale of firmness. (A 6.5/10 would be the industry standard for medium firmness.) Helix Dusk is next. Helix Midnight is next, and we gave it a 6/10, which means it’s still more soft than the norm. The Helix Midnight and Helix Dusk fall somewhere between the spectrum. Both mattresses have a score of 7/10 which is slightly firmer than normal. Helix Twilight and the Helix Twilight, as well as Helix Dawn are at the firmer side of the spectrum with each receiving a 7.5/10 assessment (firmer than the average).

It’s crucial to remember that the degree of firmness is a personal preference. If you’re looking for the firmness, you could rate these mattresses differently depending on your body weight and personal preferences. People who are heavier, for instance, may find these mattresses more firm as they can push further into the mattress and reach into the support layers. However, those who are lighter may discover that these mattresses are softer since they are higher in the comfort layer of every bed(s).

 

Sleeping on the Helix Mattresses


We slept on Helix mattresses for a long period of time in order to gain an accurate picture of the experience it’s like to rest on each model in various positions. Have a look at what we discovered!

Helix Sunset Mattress

Helix Mattress Customer Service PhoneBecause of its softness, because of its softness, Helix Sunset didn’t feel nearly comfortable enough to be a good back sleeper. The hips of ours sink a little too deeply down into our mattress which caused the spine to shift.

While the Helix Sunset’s softness isn’t ideal for back sleepers It’s perfect for those who prefer to sleep sideways. We were very relaxed in this position as the mattress’s softness helped cushion any stress points around the hip and shoulder. In actual fact, it’s one of the greatest mattresses for hip discomfort that we’ve found.

The Helix Sunset is not supportive enough for stomach-sleeping due to its softness. Our hips sank too deeply into the mattress, pulling the spinal column out of its alignment, just as they did when we were back sleeping.

Helix Moonlight Mattress

helix-moonlightWhen reclining, back sleeping, the Helix Moonlight was adequate but not exceptional. If you’re planning to sleep in this position all night, you’ll probably want a firmer mattress that offers extra support and aids in maintaining an appropriate spine alignment.

The Helix Moonlight is an excellent choice for side sleeping because of its comfort. We didn’t feel any unwelcome pressure on the hip or shoulder.

The Helix Moonlight, like the Helix Sunset, isn’t supportive enough for stomach sleeping. Our hips were pushed too far in the mattress causing the spine to be out of alignment.

Helix Midnight Mattress

Helix Midnight Luxe FeatureWhile resting in the Helix Midnight We felt amazing. We enjoyed a touch of pressure relief without sacrificing spinal alignment , thanks to the mattress’s good balance of support and comfort. It is the greatest mattress for back sleepers that we have reviewed on this list.

Even though the Helix Midnight mattress is firmer in comparison to Helix Sunset and Moonlight, it is still a good mattress. Helix Sunset and Moonlight, we found it pleasant to sleep on our sides on the mattress. It offers adequate pressure relief between the hip and shoulder according to our experience.

When we slept with our stomachs on the Helix Midnight, we felt well, but not super. If you sleep in this way all night should look for an extra firm mattress that offers greater spinal support.

Helix Dusk Mattress

helix-duskIt’s the Helix Dusk is more supportive than other models we’ve tested, which may explain why we felt at ease while sleeping upon our backs. We’re certain that we’ll enjoy good spinal alignment throughout the night due to the mattress’s suppleness.

It’s probably not surprising to find that Helix Dusk feels a little too firm for side sleeping given that we’ve moved into the more firm end on the scale. We noticed some pressure on the hip and shoulder that could cause discomfort if you slept in this position for a long time.

The Helix Dusk should suit stomach sleepers who weigh around average, as it should assist in maintaining a proper spinal alignment. However, stomach sleepers with heavier weights may not find sufficient support in this model.

Helix Twilight Mattress

helix-twilightThe Helix Twilight was proved to be the greatest bed for back pain. It’s the ideal mattress for back sleepers who require more support due to weight gain or back pain, as well as other causes. The firmer structure of this mattress aids in keeping the hips elevated and in alignment with the spine.

Since the Helix Twilight is more firm than the average mattress It was difficult to lie on our backs on this mattress. We felt suffocated in the hips and shoulders.

Most stomach sleepers should find the Helix Twilight mattress to be an ideal one, as the mattress’ hardness should offer enough support to the spine for this type of position.

Helix Dawn Mattress

helix-dawnBack sleepers who favor an extra firm mattress will love the Helix Dawn’s superior level of support. However, those who like an occasional relief from pressure when resting on their backs could find this mattress too firm.

The Helix Dawn is far too difficult to sleep on side and you’ll be left with lots of pressure points on your shoulder and hip. One of the softer types will be considerably better for sleepers who prefer side sleeping.

It is the Helix Dawn Mattress is one of the greatest mattress for stomach sleepers in our opinions. Throughout the night, this firm and supportive mattress keeps the hips raised and in alignment in alignment with your spine.

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What Do the Helix Mattresses Feel Like?


Helix mattresses have a hybrid composition with foam layered over coils. Despite these commonalities however, each Helix mattress has its own distinct character.

The Helix Sunset offers a soft top with a balanced foam feel. The comfort layer’s plushness encourages sleepers to sink in and gives the mattress a slow-moving feel.

The Helix Moonlight, despite its softness, offers a lively sensation, particularly when compared with the Sunset, which is less sensitive.

The Helix Midnight, like Helix Sunset, like Helix Sunset, is a smooth, even texture and slow-moving top layer. The Midnight is a bit more firm than the Sunset and allows sleepers to sink more deeply in the upper layer.

The Helix Dusk is solid and lively. This is because of the use of dynamic foam on the upper layer and coils in the supporting layer.

It is similar to the Helix Twilight, like the Helix Sunset and Midnight, is characterized by a slower-moving top. It’s still a sturdy mattress, even though the comfort layer is slightly more comfortable.

The Helix Dawn, like the Helix Dusk, has a soft, firm and bouncy feel it because of the use of foam that is dynamic (in the layer of comfort) as well as coils (in the support layer).

Average Weight Sleepers – 130 lbs – 230 lbs

It is the Helix Midnight (which combines spinal support with pressure reduction) as well as the Helix Dusk are likely to be preferred by back sleepers (which provides a more firmer spine support).

The Helix Midnight (if want a more firm feeling) or the soft and more pressure-reducing Helix Moonlight (or Sunset) is the most likely option for people who are average-weight side sleepers.

Finally, stomach sleepers of moderate weight should prefer the supporting Helix Twilight or Dawn.

Heavyweight Sleepers – Over 230lbs

The Helix Dusk should provide appropriate support for back sleepers who weigh a lot since it alleviates pressure and maintains spinal alignment.

The most comfortable models within the Helix range, like the Helix Moonlight or Helix Sunset will provide enough pressure relief for heavy-weight side sleepers.

For stomach sleepers with heavy weights, on the other hand are likely to move to Helix Dawn. Helix Dawn (the firmest mattress in the collection) for proper spinal support.

Lightweight Sleepers – Under 130lbs

There should be a variety of models for light back sleepers. The Helix Moonlight, Midnight, and Dusk all offer plenty of spinal support and different degrees of pressure relief that can accommodate different styles of sleeping.

In the same way, side sleepers who are light can choose from the Helix Midnight, Moonlight, or Sunset that should all provide adequate pressure relief and allow users to adjust the level of hardness to suit their preferences.

Finally stomach sleepers will appreciate Helix Twilight or Dawn to be the most supportive. Helix Twilight, or Dawn to be the most supportive.

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Helix Mattresses Construction


As far as construction is concerned, each of Helix mattresses are constructed in the same way. Helix mattresses are constructed the same manner: They all have the same cover and foam comfort layers are laid over individual the coils to support them.

All Helix mattresses, including the newest models, come with the SoftTouch Design cover that is elastic, soft, and air-tight. The design lets air circulate freely through the mattress’s top. Meanwhile, each Helix model comes with an additional layer of support made of individually wrapped coils that are stacked on top of a base foam with a high density which gives the mattress its overall structure and stability.

The similarities stop there for the most part. The comfort layers of these mattresses differ in the density, stiffness, placement and kinds of foam. There are additional materials available in certain models. Let’s take a closer look!.

Helix Sunset

The comfort layer of the Helix Sunset is made of pressure-relieving Memory Plus Foam, which gives you the slow-moving feeling which memory foam has become renowned for. A layer of transition made up from Helix Dynamic foam, a foam made of latex that’s firmer, bouncier, and more supporting, sits underneath that Memory Plus Foam.

Helix Moonlight

While the Helix Sunset’s top layer of comfort is composed of Memory Plus Foam, the Helix Midnight’s primary comfort layer and the transition layer are made from Helix Dynamic Foam. This is another latex-foam option with multiple layers of this dynamic foam gives it a buoyant feel when compared to the Helix Sunset.

Helix Midnight

Memory Plus Foam is the main comfort layer in the Helix Midnight, and it helps reduce pressure and body shaping. A transition layer of dense, high-grade polyfoam sits underneath the Memory Plus Foam. This layer is quite responsive, which means that the mattress overall responds to pressure more quickly.

Helix Dusk

The main comfort layer is constructed from Helix Dynamic Foam, a latex-foam replacement that’s soft and receptive. The layer is made of Memory Plus Foam sits beneath the Memory Plus Foam layer. (Think about the Dusk’s construction as similar to that of Helix Sunset’s construction. Helix Sunset, but reversed.) Helix Dynamic Foam is placed on top of Memory Plus Foam to produce a bouncy smooth surface. Memory Plus Foam helps relieve pressure as sleepers sink deeper into the mattress.

Helix Twilight

The Helix Twilight, like the Helix Midnight, has a slow-moving Memory Plus Foam layer above an extremely dense and high-grade polyfoam transition layer. Its Memory Plus Foam adds some convenience, but don’t get fooled: this is a mattress that is firm with very little give.

Helix Dawn

Not to be left out last but not least, the Helix Dawn features the Helix dynamic foam comfort layer layered over a high-quality, dense polyfoam layer transition layer. This creates a soft, bouncy and supple sleep surface that has very little bounce.

 

Helix Mattresses Size Options and Price


When it comes to size options and price, the Helix mattress collection offers a variety of variants. Take a look at the table below to see how much a Helix will cost you.

Size Dimensions Price
Twin 38″ x 75″ x 12″ $700
Twin XL 38″ x 80″ x 12″ $800
Full 54″ x 75″ x 12″ $950
Queen 60″ x 80″ x 12″ $1099
King 76″ x 80″ x 12″ $1449
California King 72″ x 84″ x 12″ $1449

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Helix Mattresses Performance


We put our Helix mattresses through a set of tests to determine their performance in key areas such as the regulation of temperature as well as edge support, motion transfer and much more. Keep reading to find out the results!

Sleeping Hot or Cold

Sleeping Hot or Cold If you’re worried about the possibility of overheating, think about purchasing a LUXE model of any mattress.

Motion Transfer

According to our tests, some models outperform others when it comes to minimizing disturbances over the surface of the mattress. For instance, the Helix Sunset, Midnight, and Twilight offered the most effective motion-isolating. This is due to the slower-moving memory foam at the top of each of the models, it does an excellent job of absorbing motion. These are among the top mattresses for couples on the market.

Edge Support

Each Helix mattress provided good edge support across all models. As we sat and fell asleep near the edges of every model, we felt comfortable and safe.

Durability

All of the Helix mattresses are made from high-density foams as well as sturdy coils to ensure they’ll endure a long duration.

Off-Gassing

We noticed the off-gassing of all six Helix mattresses in the beginning. This will go away within a couple of days, or perhaps sooner.

Noise

We didn’t hear any distinct noise when we moved around on any of these mattresses during the time we wrote our test. Since each mattress has coils, it’s probable that they’ll begin to squeak as time passes.

Sex

When looking for a sex mattress, most individuals are concerned about how simple it will be to move places on their bed. Since all Helix mattresses feature coils, they must be flexible enough that you can move around with ease on each. The models with memory foam on their top layers (particularly, the Helix Sunset, Midnight, and Twilight) could make changing positions a little more difficult due to their slower movement.

Information on the Warranty

A 100-night trial period of sleep as well as 10 years of mattress warranty are provided in each Helix mattress.

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Helix Mattress FAQs


Do you have any other questions? The commonly asked questions regarding the Helix mattress range have been addressed!

Is Helix a good option as a mattress?

Yep! Helix is known for creating top-quality mattresses that come in a variety of designs to fit a variety of kinds of sleepers. Your favorite sleep position(s) as well as other needs for sleep will help you choose the best option for you.

When it comes to Helix mattresses what is their lifespan? last?

Each of Helix’s hybrid mattresses is expected to last 7 to 10 years.

Can you flip the Helix mattress?

A Helix mattress is not able to be turned upside down. The support layer underneath instead of the comfort layer of these mattresses could cause a painfully uncomfortable sleeping surface.

What stores sell Helix mattresses?

You may purchase Helix mattresses directly from their website. However, for a better deal, look through our Helix coupons and promo codes! Helix Mattress Customer Service Phone

test helix mattress who carries helix mattress

Helix Mattress Customer Service Phone